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data protection

if you have any questions regarding the processing of your personal details, please contact the data protection officer at coty beauty a division of coty germany gmbh.


to the data protection officer
coty beauty a division of coty germany gmbh 
rheinstr. 4e
55116 mainz 


privacy statement
we take the subjects of data protection and privacy very seriously, and we observe all the current national and european privacy laws. the following are the main points of our data storage.

you can visit our website without giving any personal details. all we will do is store the access details without any personal references, such as the ip address, the date and time of access, the pages visited, and your computer's operating system and browser software. this information will only be used to evaluate our offer, and we are not able to draw any personal references from it.
we will only edit and use your personal details if you specifically give your approval for us to do so.


what details do we save and how do we use them?
in order to process your enquiries and wishes, such as requests for samples or brochures, we need your first and last names, email address and home address. we need your email address e.g. to send you confirmation emails and notify you when goods are dispatched and to contact you if you have any questions or messages. personal details provided by competition entrants are stored and used only for the competition. they are used to identify and notify individuals if they win.

if you specifically state that you agree for your personal details to be used for advertising purposes, then this information (e.g. your postal and email address) will also be stored and used to send advertising to you by post and email (e.g. newsletter). you can cancel this agreement to use for future advertising purposes at any time in writing or by email. send the email to: if cancelling by post, please write to the above address.

your details will be only used by coty beauty a division of coty germany gmbh and its associated companies for the above purposes. employees authorised by coty beauty a division of coty germany gmbh will have access to your details.


can you find out what information we have stored about you?
yes. in accordance with item 34 BDSG (the federal data protection act), you are entitled to find out at any time what information we have stored about you. should you wish to see this information, we will be pleased to provide you with it if you write to the above address.


can you arrange for your details to be deleted?
yes. you are, of course, entitled to ask, either by email or in writing, for your details to be deleted at any time. send an email to if applying in writing, please write to the above address. we will delete all your personal details that are no longer required for the processing and completion of orders/enquiries or for any legal matters. if we are required by law to store these details, then they will be blocked rather than deleted.


can you appear anonymously or under a pseudonym?
of course. please note, though, that there are certain services we cannot provide if we do not have your name and address, such as sending out product samples and notifying you if you win a competition.


do we pass your information on to third parties?
we only use the personal details provided by you to carry out your wishes and requests. we do not pass your details on to third parties. in particular, your details are not sold, hired out or exchanged. any other companies that are commissioned to carry out tasks on our behalf (e.g. sending out product samples) will, of course, also be required to observe your privacy and only use your details for that specific purpose. they will also be required to handle your details in line with this privacy declaration and with current legislation.


data security
all details are stored on servers that operate with a high level of security and are protected against access by unauthorised individuals or misuse.


the use of cookies
we use cookies on certain pages in order to make a visit to our website more attractive and enable you to use certain functions. these are small text passages that are stored on your pc. most of the cookies we use are deleted from your hard drive at the end of your browser session (session cookies); others remain on your pc and enable us to identify your pc when you visit us again (permanent cookies). our partner companies are not permitted to use cookies to obtain, edit or use personal details from our website.
as at 07/2011